October 19, 2019 at 1:28 am #1981
Hi, I have noticed in the logs that the door sometimes opens by itself, randomly…
That is a bit scary because it can be anytime, during the day or the night, when we are here or not.
Do some of you have noticed something like that as well?
What to do to fix that?October 24, 2019 at 4:08 pm #1999
Do you know for certain that the door has opened or maybe it was just a bad distance read? How does the distance read look in the log on open at such times compared to what its value is when you know for sure the door is open?
If it is a bad read, try power cycling the device and if that does not work, try a different power adapter.
There are other threads on flapping distance values.October 24, 2019 at 4:13 pm #2002
Thank you for your reply.
I know for certain the garage door opened by itself because I have cams that captured those events. That is a bit scary.
It is not an isolated event. It happened several times.
October 24, 2019 at 4:18 pm #2004
- This reply was modified 2 weeks, 6 days ago by CedGex.
That is indeed bad. You could try to prove whether the OG is doing the opening by disconnecting one of the relay wires and see if you still get spontaneous opening. The log would still record the opening as it depends on the distance sensor. That depends a bit on how often it happens.October 24, 2019 at 7:56 pm #2005
Ok, I’ll do that. It is very obvious during the night because nobody is awake at 4am. Most difficult to see during the day because there is a lot of back and forth.
I’ll keep you posted of of the results. I noticed it at least 3 times/nights (say in a month), this is why I signed up and created this topic. I will try to review the log and compare with Camera footage to see the real frequency…
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