I can confirm that I also encountered issues with the device losing connection, but in my case, it’s local connection (i.e. using local IP) that’s lost. The cloud connection seems always available. I use the cloud connection to trigger a reboot, and the local connection came back alive after the reboot. But after some time, the local connection seems to get lost again. In any case, these are exactly the feedback we need to get to fix bugs. Thanks!