OG box dead

My OG has worked well for over a year. I am very pleased with it.

We had a Spectrum internet outage last night. When service was restored, all my stuff came back up except OG. I powered it off and on again but Blynk would not recognize OG. I did a hard reset and went through the initial setup and got back so I could use the web page access. Blynk still would not work.

I then saw that you had released firmware v.og_1.0.5. I downloaded it and hit the update button. The webpage said “uploading” for over 30 mins. It’s only a 300K file so enough time had passed I thought. I did another reboot and now it is totally dead. No reboot beeps, nothing. All I can see is the red led inside the box that remains on whilst OG is powered on.

This could not have happened at a worse time since I am going on vacation and I may need OG to let the neighbor’s kid into my garage to get to my lawn mower.

Any help is appreciated. Thanks.